Talkdesk Conversations 6.4.8-5369
Free Version
Publisher Description
Talkdesk Conversations - Native mobile contact center
TalkdeskⓇ Conversations Mobile App is a native mobile contact center that puts the power of Talkdesk in an agent’s mobile phone or tablet.
Superior call handling on the go:
Empower agents to professionally handle customer conversations on any device. Conversations Mobile App has all the functionality agents expect, including call controls, status settings, dispositions.
Customer service beyond the contact center:
Give every frontline employee the power to deliver exceptional customer experiences by extending Talkdesk beyond the call center to field technicians, outside sales, or location-based workers.
Connect to critical information:
Integrate with your favorite CRM or Helpdesk systems, providing agents with quick access to customer context, and time-saving automations.
Stay in the know:
Stay on top of key performance metrics with reporting options that are designed to help you better manage remote teams and optimize your customer experience.
FEATURES:
- Inbound and outbound calls
- Sending, receiving and managing SMS
- Status synced with Talkdesk ACD
- Dispositions and notes
- Warm and blind transfers
- Conference and agent-to-agent calls
- Managing call recordings
- Voicemails
- Integration with Talkdesk Analytics & Insights
- Integration with Salesforce and Zendesk
- Dark mode and Light mode
- Version for tablets
NOTE:
To learn more about Talkdesk CX Cloud Contact Center Software, go to www.talkdesk.com
Reach out to support@talkdesk.com so we can enable a free 30-day trial!
About Talkdesk Conversations
Talkdesk Conversations is a free app for Android published in the Office Suites & Tools list of apps, part of Business.
The company that develops Talkdesk Conversations is Talkdesk, Inc. The latest version released by its developer is 6.4.8-5369.
To install Talkdesk Conversations on your Android device, just click the green Continue To App button above to start the installation process. The app is listed on our website since 2024-04-24 and was downloaded 6 times. We have already checked if the download link is safe, however for your own protection we recommend that you scan the downloaded app with your antivirus. Your antivirus may detect the Talkdesk Conversations as malware as malware if the download link to com.talkdesk.agent is broken.
How to install Talkdesk Conversations on your Android device:
- Click on the Continue To App button on our website. This will redirect you to Google Play.
- Once the Talkdesk Conversations is shown in the Google Play listing of your Android device, you can start its download and installation. Tap on the Install button located below the search bar and to the right of the app icon.
- A pop-up window with the permissions required by Talkdesk Conversations will be shown. Click on Accept to continue the process.
- Talkdesk Conversations will be downloaded onto your device, displaying a progress. Once the download completes, the installation will start and you'll get a notification after the installation is finished.
